Return & Refund Policy
Effective Date: 14/07/25
WpPiP maintains a transparent refund process in line with SSLCommerz policy.
Refund Eligibility
Customers may request a refund for eligible services as per agreement
Refund requests must be submitted via official communication channels
Refund Timeline
✅ Approved refunds will be processed within 7 to 10 working days
✅ Refunds will be issued through the original payment method
Non-Refundable Cases
Fully delivered or completed digital services
Services already approved or accepted by the customer
🚚 Delivery Policy
Delivery timelines are clearly defined as required by SSLCommerz:
Inside Dhaka: Within 5 working days
Outside Dhaka: Within 10 working days
Delivery timelines may vary depending on service scope and customer requirements
Return & Refund Policy
Effective Date: 14/07/25
WpPiP maintains a transparent refund process in line with SSLCommerz policy.
Refund Eligibility
Customers may request a refund for eligible services as per agreement
Refund requests must be submitted via official communication channels
Refund Timeline
✅ Approved refunds will be processed within 7 to 10 working days
✅ Refunds will be issued through the original payment method
Non-Refundable Cases
Fully delivered or completed digital services
Services already approved or accepted by the customer
🚚 Delivery Policy
Delivery timelines are clearly defined as required by SSLCommerz:
Inside Dhaka: Within 5 working days
Outside Dhaka: Within 10 working days
Delivery timelines may vary depending on service scope and customer requirements
At Wp PiP, we understand that sometimes things don’t go as planned. This is why our return & refund policy is designed to ensure a seamless customer experience. To initiate a refund, customers need to carefully check the eligibility criteria. Once eligibility is confirmed, our team is available to assist with the process via our official communication channels. Each step is handled with transparency, ensuring you’re well-informed throughout.
We value our customers’ time and aim to process approved refunds promptly. Generally, you can expect the refund to be reflected in your account within the specified timeline of 7 to 10 working days. However, please keep in mind that processing times may vary slightly based on payment method agencies, something our representatives would be happy to clarify.
Our commitment to ethical practices is evident in the consistency of our return & refund policy. Should you have questions or uncertainties regarding specific circumstances not covered by this policy, our support team is just a message away. While some cases might be non-refundable as per contractual stipulations, we remain dedicated to providing clarity and support at every step of the way.
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